OUR SHIPPING POLICY
How We Do It
We Ship across the UK and Internationally, shipping cost will apply.
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Shipping in the Uk will take 3-5 working days
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Shipping Internationally will take 7-10 working days
All orders are handled with care and packaged to ensure the safety a and quality of the product, if you have any other shipping questions please email us or message us through social media.
RETURNS AND REFUNDS
How It Works
We check all our products before they are shipped but if your accessory is faulty or not to the quality you were expecting we will refund you within 14 days of receiving your parcel back. Items must be unworn, unwashed, undamaged and in its original packaging.
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A return slip comes with every order and must be filled out and inside your returning parcel.
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You will not be elgible for a return after the 14 days of receiving your parcel.
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If you wish to exchange your item you must do so in the 14 days, It must be returned in its original condition and packaging with the return slip inside detailing what item you wish to exchange for.
(Exchanges can only happen between two items of the same value.)
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Retuning your item internationally:
Items must be unworn, unwashed and undamaged. They must be returned in its original packaging with a valid return slip. You have 14 days from receiving your item to return it.
Refunds will be sent within 14 of receiving your parcel back at HQ.
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All refunds depend on the quality of the item returned and if we feel the item has be worn or used we will email you directly.
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PAYMENTS
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How It Works
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All payments will be taken via PayPal.
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This is safest and securest way to take payments and keep both yourself and envymeboutique safe.
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